Shipping Policy

UK addresses only: England, Scotland, Wales and Northern Ireland. We do not currently dispatch outside the United Kingdom.

Eligible in-stock Orders placed before 14:00 GMT on a UK working day are dispatched the same working day.

Orders placed after 14:00, at weekends, or on UK bank holidays are processed the next working day.

Same-day dispatch is a target and does not constitute a guarantee of same-day or next-day delivery.

Tracked next working day (typical) via Royal Mail Tracked 24 or DPD next-day, depending on the parcel size.

Delivery times are subject to carrier performance, weather, industrial action and other events outside our reasonable control.

A tracking number is emailed to you as soon as your Order is scanned by the courier. Tracking pages are operated by the courier.

Lyophilised peptides are presented in cold-chain-aware packaging suitable for short-distance UK transit. You must refrigerate the Goods immediately upon receipt in accordance with the storage information on the product page.

UK delivery is £5.99 standard. Free UK delivery on Orders over £50.

If the courier is unable to deliver because the address you provided is incorrect, incomplete or inaccessible, or because no one is available to accept delivery, you may become liable for any redelivery, redirection or return-to-sender fees.

If a parcel is reported by the courier as delivered but you have not received it, please notify us within 48 hours so we can open a courier investigation.

Risk in the Goods passes to you on delivery, as set out in our Terms & Conditions clause 9.